Frequently Asked Question
How can we help you?
What is Partail Status?
Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10 000 and charges 10$, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (1$ in this example).
What is Drip Feed?
Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically. Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put Link: Your Post Link Quantity: 100 Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes) P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).
How do Mass order?
You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID of a service please check here: https://smmstation.com/services Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd, asdf, qwer From the Services List @ https://smmstation.com/services, the service ID for this service “YouTube Unique Views + Engagements [ Real & Active Views ]” is 313 Let’s say you want to add 1000 followers for each account, the output will be like this: ID|Link|Quantity or in this example: 313|abcd|1000 313|asdf|1000 313|qwer|1000
Cancel button / Refill button is not working for me?
The cancel or refill button sends a trigger to cancel or refill an order, it doesn't work instantly, it's just a trigger, sometimes it's too late to stop an order, and sometimes an order might not need refill.
How to get youtube comment link?
Find the timestamp that is located next to your username above your comment (for example: "3 days ago") and hover over it then right click and "Copy Link Address". The link will be something like this: https://www.youtube.com/watch?v=23456&lc=a1b23etc instead of just https://www.youtube.com/watch?v=23456 To be sure that you got the correct link, paste it in your browser's address bar and you will see that the comment is now the first one below the video and it says "Highlighted comment".